FAQ 

Size Chart

All pieces are made with four way stretch material. You can order your regular size and choose a different size for your top or bottom. Please view size chart here.

Returns/Exchanges 

  • All swimwear/festival orders placed are final. Please make sure you choose the correct size, color and quantity before you place your order. Due to sanitary reasons, there are currently no exceptions to this policy. Under absolutely any event do we accept returns and exchanges.

Shipping & Order Processing

  • All orders placed by 5:00 PM EST will ship the same day. All orders placed after 5:00 PM will ship the next business day (this does not apply to Made to Order/Pre-Order options).

  • Overnight Shipping (1-2 days) via USPS is typically one business day. Order must be placed by 12:00 NOON EST. 

 

  • 2-3 Day Priority Mail Shipping within the United States once you have received your email confirmation with your tracking number.

 

  • 3-5 Day Shipping within the United States via First Class Mail Shipping within the United States is via priority mail express (with insurance)  once you have received your email confirmation with your tracking number.

       INTERNATIONAL SHIPPING USPS Postal

  • Please allow 6-10 days to receive your order once you have received email confirmation with your tracking number. 

  • Please note that we do not process or ship orders on weekends or holidays, and we cannot ship to P.O. boxes or APO addresses. Signature upon delivery is not required. We do not process or ship orders on Sundays or holidays.  

Made to Order

Most of our pieces are made to order, please allow 2-7 BUSINESS DAYS for processing BEFORE the item is shipped (we do not ship Saturdays, Sundays, or holidays). For example, if you purchase a made to order item and choose express shipping your item can arrive within 3-8 business days. Any orders that are placed over the weekend will be processed the following business day (Monday). Please email or chat us if you have any questions regarding the process.

Pre-order

For any items listed as PRE ORDER require a longer processing time and are shipped at a later date than usual. Shipping dates are stated in the product description and vary between items. Orders that include Pre-Order and non Pre-Order items will be shipped at the same time, unless other arrangements are made. Pre-Order purchases cannot be cancelled.

Customer Service

Our customer service office hours are Monday through Friday from 11:00 a.m. to 5:00 p.m Eastern Standard Time. We're closed on Saturday, Sunday and Holidays. Any calls, emails or messages received outside of operating hours will receive a response the following business day.

Lost & Stolen Packages

  • If your tracking information shows that your package was delivered, but you have not received it, please contact the shipping provider to file a Claim for the missing shipment. We do not take responsibility for lost/missing packages that have successfully shipped or shows as delivered/

Swimwear Care Instructions

Due to the delicate nature of swimsuit fabric please take extra measures to ensure the longevity of your new suit. Please take time to read the care instructions below. 

  • Rinse swimwear and cover-up products in cool, fresh water after each use.

  • Lay flat in the shade to dry.

  • Do not iron. 

  • Do not leave in direct sunlight- this may cause color to fade and damage material.

  • Do not wring, wrap in a towel or put in a plastic bag when wet.

  • Never put swimwear or cover-ups in a washing machine or dryer.

  • Never dry clean or spot clean with harsh chemicals.